AI is everywhere right now.
It’s changing how businesses operate, introducing us to new efficiencies, and opening doors to a kind of innovation we couldn’t have imagined a few years ago. But the thing is, just because AI is powerful doesn’t mean it’s easy to get right.
At Modelit, we work hard to master the tools that will actually make a difference for our customers. That’s why we made the decision to get our team 100% Salesforce AI Certified. My fellow Modelit executives and I wanted to make sure that when our customers come to us for AI solutions, they’re getting guidance from real experts. These experts aren’t just people who’ve read up on AI, but people who know how to make it work efficiently.
Here’s why AI expertise matters
AI isn’t a magic button that instantly solves business challenges. There’s a lot of hype, and to be able to differentiate between that hype and what’s actually useful for your unique business needs, it’s essential to have the right AI expertise in place.
The impact of AI depends on how well it’s used. Salesforce’s AI-powered features, from predictive analytics to automation, are incredibly powerful. But without the right strategy and implementation, businesses won’t see the results they expect.
I’ve seen firsthand that companies are equally as excited as they are fearful of AI. Some don’t know where to start. Others worry about being left behind by their competitors. Many companies dive in without a clear plan, only to realize later that their AI setup isn’t delivering the value they need.
That’s where Modelit can help. Our role isn’t just to implement AI — it’s to help our customers evaluate where it makes sense in their business and how to use it effectively.
The Modelit journey to getting AI certified
The initiative of getting our entire customer-facing team Salesforce AI Certified was about making sure we have the deep technical and strategic knowledge to support our customers in the best way possible.
This process involved:
- Thorough training on AI fundamentals, data management, and model optimization within the Salesforce ecosystem.
- Hands-on experience configuring AI-powered solutions, ensuring we’re actually applying our knowledge in real-world scenarios.
- Conducting customer workshops to get a better grasp of how AI can best serve their business needs.
Through this journey, we’ve built the expertise to both implement AI and ensure our customers are getting real, measurable value from it.
Here’s what our team has to say about this process:
I see how good agents can be for a company that wants to make their business more efficient by saving time in many ways for both sales and service reps.
LUCAS TESAN, SALESFORCE DEVELOPER @ MODELIT
How this move benefits our customers
If you’re looking to integrate AI into your Salesforce environment, working with a certified team makes all the difference. Here’s what this means for you:
- We’ll help you figure out exactly where AI fits into your business model.
- We know how to configure and optimize Salesforce AI tools so they actually drive results.
- AI is evolving fast, and we’re committed to staying ahead so you don’t have to worry about falling behind.
And this is just the beginning.
AI isn’t slowing down, and neither are we. As the technology evolves, Modelit is committed to keep learning, adapting, and making sure our customers have access to the smartest, most reliable AI-driven solutions possible.
Summary
At Modelit, we aim to do more than just follow AI trends. We prioritize gaining expertise on the tools that will make the biggest difference for our customers. That’s why we decided to get our entire team 100% Salesforce AI Certified, ensuring we have the expertise to help businesses implement AI most effectively. As AI evolves, we’ll continue staying ahead, guiding our customers through smart, strategic adoption that delivers real results.
