Here’s why ISVs should Agentify their Salesforce apps
Technology is evolving fast, and AI Agents are changing the way we interact with software. Agents bridge gaps that traditional apps and even modern AI-powered tools haven’t been able to fill. For ISV partners, this is an amazing opportunity. At Modelit, we’ve experienced that when we want to automate processes or better utilize our time, AI has been able to help us a ton in doing that.
Despite all the stability progress in application development, many business applications still require a lot of manual input, rigid UI structures, and complex rules to make Salesforce data work. AI Agents flip this model on its head by offering a more natural, intuitive way to interact with software. Instead of navigating menus or configuring settings, you can hand off tasks to an AI Agent that understands what they need and takes action for them.
That’s why there’s no better time to start Agentifying your Salesforce app than now.
Benefits of Agentifying your Salesforce app
- Simplifying interaction and navigation for an improved customer experience
- Improving an app often means adding more UI elements, tweaking workflows, and ensuring end users can navigate a complex system, but AI Agents offer less UI clutter and more intelligent automation.
- Rather than creating new dashboards and buttons, your AI Agent can be the interface itself by understanding user needs, pulling relevant data for them, and helping them get things done.
- An AI Agent can help connect systems, automate workflows, and deliver information when your users need it. This way, your end users can enjoy a more intuitive experience with fewer interruptions within your Salesforce app.
- Providing more intelligent recommendations
- An app that’s capable of integrating with Salesforce already makes processes easier, but adding an agentic AI components that analyzes data and provides proactive recommendations takes it a step further.
- Instead of working through information on their own, your end users receive personalized insights that can help them make smarter decisions.
- Opening up new revenue streams
- With the premium features that AI can add to your app, you can offer higher pricing tiers or subscription models that drive additional revenue while also optimizing processes for your customers.
- Expanding your market reach
- Being listed on AgentExchange can help you gain a first-mover advantage. Be among the first to showcase your app on the newly launched AgentExchange designed for agents.
- Early adopters gain visibility, credibility, and a competitive edge as the marketplace rapidly grows.
- Integrating smoothly into the Agentforce development experience
- Admins and developers can easily reach your app’s topics and actions within Agentforce2DX, pushing broader adoption and extending your app’s functionality.
- This helps make your app an essential part of the Agentforce ecosystem.
The time is now
AI Agent technology is developing faster now. As an ISV, embrace AI early on will give you a competitive edge by positioning your business as an innovator, integrating AI Agent capabilities before others in your space do.
Agentifying your Salesforce app will also help you meet rising customer expectations. Your consumers are looking for more intuitive, efficient ways to interact with software. By incorporating AI Agents now, your app will be ready to meet their needs.
Finally, it’s important to note that Salesforce and other major players are all in on this. AI-driven automation is a major focus for Salesforce and other tech giants lately, meaning the ecosystem is moving in this direction. The sooner you adopt, the better positioned you’ll be for the future.
Looking ahead
Agentifying your Salesforce app isn’t just short-term innovation. I believe that AI Agents will shape the future of Salesforce apps in a number of lasting ways.
- Instead of constantly adding new UI elements or features, AI Agents will reduce the need for manual inputs and complex workflows, making apps more dynamic and adaptable.
- AI Agents can act as connectors between different apps, allowing features from separate tools to work together in ways that weren’t previously possible.
- Imagine an AI Agent that learns user preferences, anticipates needs, and takes action proactively while continuing to work seamlessly with Salesforce data.
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If your Salesforce app could be equipped with an AI Agent, how much more could it accomplish? The opportunities are endless, and now is the best time for an ISV like you to start exploring them.
That being said, building with Agentforce can be challenging. Agentforce development is still relatively new, but Modelit has been there since the beginning. Thanks to our experience Agentifying apps for our partners and our push to get the customer-facing team 100% Salesforce AI certified, we’re more than prepared to take on Agentforce-related projects.
You can reach out to us at any time to get started implementing agentic components that improve your processes.
Summary
AI Agents are changing the way users interact with Salesforce apps by reducing manual input, automating workflows, and enhancing efficiency. By integrating AI, businesses can delegate repetitive tasks, simplify UI design, and unify features across multiple apps, making for an improved overall experience for your end users. With AI-driven automation becoming a priority for Salesforce, now is the time to Agentify your app and stay ahead of your competition.
